topic Re: Invalid number in Get Support

Invalid number

Karriefsj — Thu, 09 Jul 2026 17:22:41 GMT

I have a monthly postpaid Telus number ********** and I used my **********@*****.com email I received a payment receipt but no codes or anything

Re: Invalid number

hTideGnow — Thu, 09 Jul 2026 17:52:45 GMT

hi @Karriefsj

are you porting into Public Mobile?

did you use the PM app and subscribe and reached the end of the Subscription page?

if you remove the Telus sim, or disable Telus esim, put in PM sim, enable and set it as Primary, can you at least make calls? data work? inbound calls work?

Re: Invalid number

CSA_PM — Thu, 09 Jul 2026 18:27:29 GMT

Are you still having issues @ Karriefsj ? I have sent a private message regarding your inquiry; please check your community inbox at your earliest convenience.