topic Re: Refund in Get Support

Refund

Jaypujol — Thu, 09 Jul 2026 17:37:21 GMT

I tried to get a eSIM but when I try activate it says that it is not suitable for my phone and I want a refund

Yummy — Thu, 09 Jul 2026 17:41:18 GMT

Send direct mail to CS_Agent and see if they can do anything for you

hTideGnow — Thu, 09 Jul 2026 17:44:37 GMT

please check with PM agent first, the error could be wrong and PM agent likely can resolve that

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage