topic Re: iPhone Unlock in Get Support

iPhone Unlock

essie92 — Thu, 09 Jul 2026 15:27:32 GMT

hello please help me to unlock my iPhone SE need to unl

Re: iPhone Unlock

hairbag1 — Thu, 09 Jul 2026 15:36:30 GMT

Why do you suspect the cell is locked ? Public Mobile doesn't lock cellphones. You'd have to find out who the last cell network was that locked it and have them release it.

Re: iPhone Unlock

essie92 — Thu, 09 Jul 2026 15:40:00 GMT

its purchase 2015/2016 older mobile all are locked

Re: iPhone Unlock

hairbag1 — Thu, 09 Jul 2026 15:43:27 GMT

@essie92 wrote:
its purchase 2015/2016 older mobile all are locked

Just find out who last provided cell service to that phone...then get ahold of them and they can release the lock...BUT....if the phone is that old, maybe better to buy something a bit newer as there could be issues lack of VoLTE on that cellphone you have now. Here's something to read about VoLTE with a devise checker at the end of the article...

https://www.publicmobile.ca/en/get-help/articles/volte

Re: iPhone Unlock

essie92 — Thu, 09 Jul 2026 15:48:52 GMT

its locked with public mobile DM send you will see its locked with public

Re: iPhone Unlock

hairbag1 — Thu, 09 Jul 2026 15:51:37 GMT

@essie92 wrote:
its locked with public mobile DM send you will see its locked with public

Public Mobile has never locked cellphones. Maybe Telus but not PM.

What message are you seeing that says it's locked. Did you just get this cellphone form someone or has it been with Public Mobile before ?