topic Data not working. in Get Support

Data not working.

GaryB604 — Tue, 07 Jul 2026 02:11:58 GMT

Title - I have no internet access on my iPhone 15 pro. Receiving calls and texts.

hairbag1 — Tue, 07 Jul 2026 02:29:22 GMT

new account ? Make sure you've enabled Data in iphone settings. Restart cellphone...then do a network re-set to see if anything helps.

GaryB604 — Tue, 07 Jul 2026 02:32:14 GMT

Yes new account. Data is enable. Network reset done. Still nothing.

hairbag1 — Tue, 07 Jul 2026 02:35:03 GMT

@GaryB604 wrote:
Yes new account. Data is enable. Network reset done. Still nothing.

open settings on cellphone and confirm if Public Mobile is set as primary. You can disable old esim now.

GaryB604 — Tue, 07 Jul 2026 02:38:17 GMT

Yes Public Mobile is set as primary. Still no data.

hairbag1 — Tue, 07 Jul 2026 02:43:21 GMT

click the orange chatbubble on lower right side of page to start the process to get Customer Support to help.

If that fails, use this link to message Customer Support...

Here's a link to your Community inbox for when they respond. Be aware they're probly done for the night but will respond tomorrow...