M.8702 error.

wissamkamel — Sun, 05 Jul 2026 19:11:56 GMT

@CS_Agent I subscribed and paid for a plan. After payment, I got an M.8702 error. Full error message: Your payment was processed, but an account configuration error occurred. Please click below to submit a ticket and finish creating your account. Check the Community for a response from an agent.

How do I solve this?

Re: M.8702 error.

slusagm — Sun, 05 Jul 2026 19:13:17 GMT

You have to open ticket with PM instead of just posting here

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: M.8702 error. in Get Support

M.8702 error.

Re: M.8702 error.