topic Re: No Service after SIM Activation in Get Support

No Service after SIM Activation

Kianoush — Tue, 04 Jan 2022 23:24:59 GMT

Okay I just ported my number from Rogers an hour ago and I am still getting No Service with PM. My iphone 6 is unlocked. My Rogers SIM now doesn't work as that account is closed and my PM SIM isn't connecting. I am at a complete loss for what to do now. I absolutely cannot be without a phone number for a prolonged period of time. PLEASE HELP!!!!!

Re: No Service after SIM Activation

CaNuCk07 — Wed, 16 Nov 2016 18:23:30 GMT

Hello @Kianoush You need to senda private message to the moderators, looks like your port is stuck. Be sure to include the below info in your message so they can help you asap.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858

Re: No Service after SIM Activation

tknguyen — Wed, 16 Nov 2016 18:24:55 GMT

restart your phone?

Re: No Service after SIM Activation

Kianoush — Wed, 16 Nov 2016 18:34:08 GMT

Issue resolved. after the 4th or 5th time of powering off the phone it finally picked up signal.

Re: No Service after SIM Activation

tknguyen — Wed, 16 Nov 2016 18:37:35 GMT

Yay!!

Re: No Service after SIM Activation

Mary_M — Tue, 22 Nov 2016 17:30:51 GMT

Hey @Kianoush

That's great to hear - welcome to PM family 🙂 (sorry for all of the delays, we are trying our best to keep everyone updated on the public forum and via private message)

Cheers,

Mary