topic Re: Just Switched in Get Support

Just Switched

MohawkMan — Sun, 05 Jul 2026 02:06:43 GMT

I just switched from Fizz. I am using a Nothing 4a Pro and wondering, how long it takes for Google Messages to connect to RCS?

I've been waiting for many hours and it's still on connecting. Not sure how long it should take.

Re: Just Switched

slusagm — Sun, 05 Jul 2026 02:12:19 GMT

first, did you check if Nothing 4A Pro is VoLTE whitelisted? if not, you are in trouble as you might not have voice call after March 2027. Use the IMEI checker here to confirm:

https://www.publicmobile.ca/get-help/articles/volte

for RCS, it is more a Google issue. But make sure your disable your Fizz eSIM (or remove the physical sim card). And enable PM sim Reboot phone, then Reset network settings

if RCS still does not work, uninstall Google Message first (if it just show Uninstall Update or something like back to Default, click that). Then reboot phone and reinstall Google Message. Enable RCS and give it as much as a day for it to re-register

Re: Just Switched

Chalupa_Batman — Sun, 05 Jul 2026 02:14:12 GMT

@MohawkMan wrote:
I just switched from Fizz. I am using a Nothing 4a Pro and wondering, how long it takes for Google Messages to connect to RCS?
I've been waiting for many hours and it's still on connecting. Not sure how long it should take.

I would recommend going into your app settings, find Google Message, clear any app or cache data, and then reboot your phone.

Re: Just Switched

MohawkMan — Sun, 05 Jul 2026 02:23:22 GMT

I have done that and just waiting to see it or helps.

Re: Just Switched

MohawkMan — Sun, 05 Jul 2026 02:24:16 GMT

I will definitely follow that. I will do anything to get it working. I have many group chats going.

Re: Just Switched

slusagm — Sun, 05 Jul 2026 02:25:06 GMT

@MohawkMan wrote:
I have done that and just waiting to see it or helps.

@MohawkMan

yes, try what I suggested

Re: Just Switched

MohawkMan — Sun, 05 Jul 2026 02:30:57 GMT

Yes my phone has VoLTE. I found the solution. I uninstalled updates and installed again. It worked and it's connected

Re: Just Switched

MohawkMan — Sun, 05 Jul 2026 03:10:24 GMT

It's not coming up on their checker but the VoLTE icon is present on the status bar..

Re: Just Switched

slusagm — Sun, 05 Jul 2026 03:14:35 GMT

if it shows not compatible, it means it is not on the whitelist (the phone can have VoLTE but it might not be on Pm's VoLTE whitelist)

one more thing to check. Turn off Wifi, Make a call and confirm if the status bar shows LTE or 4G or 5G or 3G