topic Re: SIM order tracking number request in Get Support

SIM order tracking number request

drej — Tue, 04 Jan 2022 23:24:57 GMT

Hi Mods! Could I get a tracking number for my SIM card order please (Order 92217)? I want to sign up for the new promo before it expires November 20th. I ordered it last Thursday and still haven't got it (I live in Montreal) so want to see its status.

Thanks!

Andrej

Re: SIM order tracking number request

jheili99 — Wed, 16 Nov 2016 18:01:15 GMT

PM does not provide tracking info but the good news is, that the promo will extend for all, who had problems during the setup/order of sim card etc... meaning: even if your sim card arrives late, you will still get the promo....

cheers and hang in there...

Re: SIM order tracking number request

tknguyen — Wed, 16 Nov 2016 18:08:40 GMT

I believe I read some of the mods are providing tracking numbers to some people... you may have to private msg them? I cant find the thread where they said that, or else i wouldve linked you!

Re: SIM order tracking number request

SnipaJay — Wed, 16 Nov 2016 18:10:21 GMT

From this post they will not be extending the promo " We will not be extending this promotion but we will honour the promotion for anyone who had activation or porting failures during the promotion period (October 25-November 20)."

But (also from that post) since you're in Montreal, you will be able to pick up a sim card:

"we are organizing SIM card pick up locations in Toronto, Vancouver, and Montreal for Friday and Saturday for anyone who wants a last minute SIM card. Details to come, but the location will be downtown in each city and the $5 for each SIM will be going to Prostate Cancer in the spirit of Movember."

Re: SIM order tracking number request

hummuschips — Wed, 16 Nov 2016 18:11:00 GMT

Since you're in Montreal. They are doing a SIM pickup on Friday and Saturday but haven't announced the full details yet.

Re: SIM order tracking number request

tknguyen — Wed, 16 Nov 2016 18:11:51 GMT

scroll down to @Brooke_C's post

Re: SIM order tracking number request

Kushracer — Wed, 16 Nov 2016 18:11:52 GMT

Omg I've ordered the sim card to the wrong address, so I went on and ordered another one as per recommendation. Now it looks like I may have to pick one up instead. Two sims and I still can't sign up. =(

Re: SIM order tracking number request

drej — Wed, 16 Nov 2016 18:51:28 GMT

Thanks for the quick replies! I've been watching the Announcements group for details about the SIM pickup in Montreal. Certainly I'd rather just get the SIM I ordered 🙂 I'll wait till tonight to see if I get it and if not I'll private message a mod for tracking info.

Cheers,

drej

Re: SIM order tracking number request

Foxjig1 — Fri, 23 Jun 2017 18:21:59 GMT

Hi Guys I ordered a SIM recently and have order number with me. I cannot find a way to track the shipment. Is there a way to do that or its a wait and watch game? Question for the Moderators....?

Re: SIM order tracking number request

Mary_M — Fri, 23 Jun 2017 18:57:09 GMT

Hey @Foxjig1,

thank you for reaching out to us !

We currently do not offer a tracking number for the SIM orders, but your new sim should arrive within 3 to 7 days after ordering it 🙂

I hope this helps,

Mary

Re: SIM order tracking number request

Foxjig1 — Sat, 24 Jun 2017 03:01:14 GMT

Thanks Mary I got the Sim today.

Cheers