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    <title>topic Re: Phone activation in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-activation/m-p/1451472#M989546</link>
    <description>&lt;P&gt;hi &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/703224"&gt;@Wyatt1231&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;make sure you remove your old carrier sim card, disable old eSIM&lt;/P&gt;&lt;P&gt;set PM sim to active and set as Primary&amp;nbsp;&lt;/P&gt;&lt;P&gt;then Reboot your phone and reset network settings&amp;nbsp;&lt;/P&gt;&lt;P&gt;if same, ask PM agent to help , you can submit ticket by direct message:&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:&lt;/P&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank"&gt;https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage&lt;/A&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 01 Jul 2026 16:27:02 GMT</pubDate>
    <dc:creator>hTideGnow</dc:creator>
    <dc:date>2026-07-01T16:27:02Z</dc:date>
    <item>
      <title>Phone activation</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-activation/m-p/1451460#M989544</link>
      <description>&lt;P&gt;I have paid , downloaded your esim, tried everything possible , and still no active phone connection ????&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2026 16:08:23 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-activation/m-p/1451460#M989544</guid>
      <dc:creator>Wyatt1231</dc:creator>
      <dc:date>2026-07-01T16:08:23Z</dc:date>
    </item>
    <item>
      <title>Re: Phone activation</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-activation/m-p/1451472#M989546</link>
      <description>&lt;P&gt;hi &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/703224"&gt;@Wyatt1231&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;make sure you remove your old carrier sim card, disable old eSIM&lt;/P&gt;&lt;P&gt;set PM sim to active and set as Primary&amp;nbsp;&lt;/P&gt;&lt;P&gt;then Reboot your phone and reset network settings&amp;nbsp;&lt;/P&gt;&lt;P&gt;if same, ask PM agent to help , you can submit ticket by direct message:&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:&lt;/P&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank"&gt;https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage&lt;/A&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2026 16:27:02 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-activation/m-p/1451472#M989546</guid>
      <dc:creator>hTideGnow</dc:creator>
      <dc:date>2026-07-01T16:27:02Z</dc:date>
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