topic Re: Unable to switch number over in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-switch-number-over/m-p/1450490#M988936 <P>Thanks</P> Sat, 27 Jun 2026 19:00:55 GMT Ry_b 2026-06-27T19:00:55Z Unable to switch number over https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-switch-number-over/m-p/1450488#M988934 <P>When activating and switching over my phone number I get an error stating my phone number is unable to switch over due to it not being a Canadian number. Even though it is an active Canadian Telus number. How can I trouble shoot this?</P> Sat, 27 Jun 2026 18:52:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-switch-number-over/m-p/1450488#M988934 Ry_b 2026-06-27T18:52:11Z Re: Unable to switch number over https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-switch-number-over/m-p/1450489#M988935 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/701881">@Ry_b</a>&nbsp;</P><P>that's a first...never hearda that happening before. I'll send you a number you can call to get port assistance. Watch the little envelop icon on top right side of the page.</P> Sat, 27 Jun 2026 18:55:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-switch-number-over/m-p/1450489#M988935 hairbag1 2026-06-27T18:55:13Z Re: Unable to switch number over https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-switch-number-over/m-p/1450490#M988936 <P>Thanks</P> Sat, 27 Jun 2026 19:00:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-switch-number-over/m-p/1450490#M988936 Ry_b 2026-06-27T19:00:55Z