topic Tablet won't connect to data in Get Support

Tablet won't connect to data

lstokes — Tue, 04 Jan 2022 23:24:41 GMT

Hi there,

I just picked up a Public sim for my tablet. I have an LG G Pad 3. I verified the network bands and they should work on both the HSPA and the LTE connection. The APN settings are correct. The sim works in my phone so it definitely is related to my tablet. Any thoughts?

Cheers,

Liam

Re: Tablet won't connect to data

will13am — Mon, 09 Jul 2018 03:11:24 GMT

@lstokes, this might be a dumb question, is the tablet unlocked? I assumed that it is, otherwise this might be the problem. I happen to have one of these tablets as well from Fido. I have it unlocked but have never used anything other than the Fido data plan on it. There is no reason to use a different plan when the price is so cheap.

Re: Tablet won't connect to data

lstokes — Mon, 09 Jul 2018 03:13:26 GMT

Hi there,

Yes it is unlocked. I actually figured it out. The solution was here: https://productioncommunity.publicmobile.ca/t5/Discussions/LG-G-PAD-III-8-0-unable-to-regisger-to-the-LTE-network/m-p/111786#M34271

Funnily enough, under the APN settings, at the bottom was APN Type. Now most devices just leave it blank and it's fine. However in this case, once I entered "default" into APN Type, it worked!

Cheers,

Liam

Re: Tablet won't connect to data

MoreYummy — Mon, 09 Jul 2018 04:44:08 GMT

Yup. for many phone its different. some requires default. most requires "blank"

Good update for future user of the same tablet.