topic No service in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1450242#M988787 <P>I have reset phone, checked all settings, still cannot make or receive calls</P> Fri, 26 Jun 2026 15:59:13 GMT Doto 2026-06-26T15:59:13Z No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1450242#M988787 <P>I have reset phone, checked all settings, still cannot make or receive calls</P> Fri, 26 Jun 2026 15:59:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1450242#M988787 Doto 2026-06-26T15:59:13Z Re: No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1450244#M988788 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/701466">@Doto</a>&nbsp;</P><P>use a laptop to sign in to your acct to see current plan status. When was regular plan renewal scheduled...maybe renewal failed do to non-pay (autopay failure). Let us know if your acct us Suspended and we can give suggetsions.</P><P>added...likely the VoLTE issue fershur.</P> Fri, 26 Jun 2026 16:39:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1450244#M988788 hairbag1 2026-06-26T16:39:40Z Re: No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1450245#M988789 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/701466">@Doto</a>&nbsp;</P><P>maybe you are affected by the 3G shutdown that is going on now</P><P>what phone do you have? and which province?</P><P>first, check if your phone can use VoLTE using the IMEI checker here:<BR /><SPAN><A href="https://www.publicmobile.ca/en/get-help/articles/volte" rel="noopener nofollow noreferrer" target="_blank">https://www.publicmobile.ca/en/get-help/articles/volte</A></SPAN></P><P>&nbsp;</P> Fri, 26 Jun 2026 16:03:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1450245#M988789 hTideGnow 2026-06-26T16:03:54Z