Complete My Activation??

Vince56 — Thu, 25 Jun 2026 23:57:40 GMT

Why when I login to my Public Mobile account does it ask me to "complete my activation" and select a SIM, etcetera, when I already have an active account for the last several months??

I just want to login to my P.M. account and view my activity, see promotions, etcetera.

Re: Complete My Activation??

softech — Fri, 26 Jun 2026 00:01:18 GMT

@Vince56

The error indicates that the Eversafe login system is unable to locate your My Account from your email login. But no worries, it is an easy fix for PM support, you will just need to engage them by direct message. Please private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Complete My Activation?? in Get Support

Complete My Activation??

Re: Complete My Activation??