topic Re: New Phone in Get Support

New Phone

QuilterON — Wed, 24 Jun 2026 04:14:04 GMT

I am purchasing a new Galaxy phone with 5G capabilities. Do I need a new SIM card. Do I need a new plan? I currently have a Samsung A50

Re: New Phone

NDesai — Wed, 24 Jun 2026 04:28:56 GMT

@QuilterON No, you don't need another plan. For SIM, it depends what phone you are getting. If it supports physical SIM, then you just have to move your current sim to the new phone.

Re: New Phone

BKNS27 — Wed, 24 Jun 2026 08:38:13 GMT

@QuilterON

The Samsung A50 is not v20 VoLTE compatible nor has 5G.

If you are looking for a New Samsung. Get the Samsung A15 or newer or the S22 or newer. Enter the IMEI to see if it is compatible. Here is more information on VoLTE.

https://www.publicmobile.ca/en/get-help/articles/volte