Change Subscription

PC999 — Tue, 23 Jun 2026 18:07:13 GMT

My current subscription is Canada-wide $25/month and when I went to "Subscription & Add-Ons" and clicked on "Change Subscription" , it shows what my current subscription is and Koodo Plans underneath it rather than all other plans that Public Mobile offers. Why is that ? I'd like to change to Canada-US-Mexico $35/month plan for a month and then change it back to my Canada-wide $25/month plan. Is it possible? How do I go about changing it when all I can see is Koodo Plans after I clicked on " Change Subscription" ? Thank you.

Re: Change Subscription

hTideGnow — Tue, 23 Jun 2026 18:22:16 GMT

@PC999 wrote:
My current subscription is Canada-wide $25/month and when I went to "Subscription & Add-Ons" and clicked on "Change Subscription" , it shows what my current subscription is and Koodo Plans underneath it rather than all other plans that Public Mobile offers. Why is that ? I'd like to change to Canada-US-Mexico $35/month plan for a month and then change it back to my Canada-wide $25/month plan. Is it possible? How do I go about changing it when all I can see is Koodo Plans after I clicked on " Change Subscription" ? Thank you.

hi @PC999

they have Koodo there because both Koodo and PM are owned by Telus.

For the plans you mentioned, everyone will only see some plans offered by Public Mobile, as other plans could be new activation only plans

and for your question about changing to $35 plan. I suggest you not to do that if you just need that Canada-US-Mexico plan for short term only. It is usually harder to downgrade. So, once you are in $35 plan, you likely won't see your $25 plan again. Some might see $30 or $29 plans but very unlikely seeing $25 again

if you just need it for a trip, use travel eSIM or local sim card and do not touch your current $25 plan

topic Change Subscription in Get Support

Change Subscription

Re: Change Subscription