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    <title>topic Re: SMS can't send in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/SMS-can-t-send/m-p/1448748#M987966</link>
    <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you're using Public Mobile and you can receive texts but cannot send SMS, while mobile data and APN seem correct, try these checks:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Check SMSC (Message Center Number)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Open your phone's messaging settings.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Look for Message Center or SMSC.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For Public Mobile/Telus, it is usually:&lt;/P&gt;&lt;P&gt;+16134000800&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If it's missing or incorrect, outgoing texts may fail.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Restart your phone&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Turn it off for 30 seconds and back on.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Toggle Airplane Mode&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Turn Airplane Mode on for 30 seconds, then off.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Check your account&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Log in to your Public Mobile account and ensure your plan is active and payments are up to date.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Try another messaging app&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If using Google Messages, disable RCS Chat Features temporarily and test a regular SMS.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Reset network settings&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Settings → System → Reset → Reset Network Settings.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Note: this will remove saved Wi-Fi passwords.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Test different numbers&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Try sending to another Canadian mobile number.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Note the exact error message (e.g., "Not sent", "Message blocking active", error code).&lt;/P&gt;&lt;P&gt;Thanks.&lt;/P&gt;</description>
    <pubDate>Sun, 21 Jun 2026 13:01:25 GMT</pubDate>
    <dc:creator>Duy</dc:creator>
    <dc:date>2026-06-21T13:01:25Z</dc:date>
    <item>
      <title>SMS can't send</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/SMS-can-t-send/m-p/1448747#M987965</link>
      <description>&lt;P&gt;Can't send text. But can receive.. apn correct&lt;/P&gt;</description>
      <pubDate>Sun, 21 Jun 2026 12:57:37 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/SMS-can-t-send/m-p/1448747#M987965</guid>
      <dc:creator>Alexisryder</dc:creator>
      <dc:date>2026-06-21T12:57:37Z</dc:date>
    </item>
    <item>
      <title>Re: SMS can't send</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/SMS-can-t-send/m-p/1448748#M987966</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you're using Public Mobile and you can receive texts but cannot send SMS, while mobile data and APN seem correct, try these checks:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Check SMSC (Message Center Number)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Open your phone's messaging settings.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Look for Message Center or SMSC.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For Public Mobile/Telus, it is usually:&lt;/P&gt;&lt;P&gt;+16134000800&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If it's missing or incorrect, outgoing texts may fail.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Restart your phone&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Turn it off for 30 seconds and back on.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Toggle Airplane Mode&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Turn Airplane Mode on for 30 seconds, then off.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Check your account&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Log in to your Public Mobile account and ensure your plan is active and payments are up to date.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Try another messaging app&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If using Google Messages, disable RCS Chat Features temporarily and test a regular SMS.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Reset network settings&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Settings → System → Reset → Reset Network Settings.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Note: this will remove saved Wi-Fi passwords.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Test different numbers&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Try sending to another Canadian mobile number.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Note the exact error message (e.g., "Not sent", "Message blocking active", error code).&lt;/P&gt;&lt;P&gt;Thanks.&lt;/P&gt;</description>
      <pubDate>Sun, 21 Jun 2026 13:01:25 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/SMS-can-t-send/m-p/1448748#M987966</guid>
      <dc:creator>Duy</dc:creator>
      <dc:date>2026-06-21T13:01:25Z</dc:date>
    </item>
    <item>
      <title>Re: SMS can't send</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/SMS-can-t-send/m-p/1448750#M987968</link>
      <description>&lt;P&gt;If you just join PM, make sure you removed the old sim card or eSIM&lt;/P&gt;&lt;P&gt;Reboot phone and Reset Network Settings&amp;nbsp;&lt;/P&gt;&lt;P&gt;And if still have trouble and if you have Android, uninstall and reinstall Google Message&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 21 Jun 2026 13:05:59 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/SMS-can-t-send/m-p/1448750#M987968</guid>
      <dc:creator>slusagm</dc:creator>
      <dc:date>2026-06-21T13:05:59Z</dc:date>
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