https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-issues/m-p/1448330#M987758 <P>I have a credit card that expired now I have updated the new card. how long does it take to get my service back?</P><P>&nbsp;</P> Fri, 19 Jun 2026 19:17:40 GMT Ronyg 2026-06-19T19:17:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-issues/m-p/1448330#M987758 <P>I have a credit card that expired now I have updated the new card. how long does it take to get my service back?</P><P>&nbsp;</P> Fri, 19 Jun 2026 19:17:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-issues/m-p/1448330#M987758 Ronyg 2026-06-19T19:17:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-issues/m-p/1448334#M987759 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/497738">@Ronyg</a>&nbsp;</P><P>the system would not try to renew the plan if it failed originally, even you updated the card</P><P>you will have to manually renew</P><P>Please login My Account using browser with Incognito mode.&nbsp; Click the button "Pay and Resume services Now" and follow the step to renew</P><P>if you don't see the button, paste the following link and load enough money to renew:<BR /><A href="https://myaccount.publicmobile.ca/en/account/payment/funds/card" target="_blank">https://myaccount.publicmobile.ca/en/account/payment/funds/card</A><BR /><EM>When loading funds for renewal, remember to add E911 fess if you are in the following provinces: AB, NB, NF, NS, NWT, NU, PEI, QC, SK</EM></P> Fri, 19 Jun 2026 19:26:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-issues/m-p/1448334#M987759 softech 2026-06-19T19:26:45Z