topic Re: Redeem Points in Get Support

Redeem Points

DK_cpa — Fri, 19 Jun 2026 18:55:58 GMT

HI! I have collected 20.42 points but there is no way for me to redeem my points. Can you provide a detailed step by step process or print screens? Thanks

Re: Redeem Points

DK_cpa — Fri, 19 Jun 2026 18:54:40 GMT

Hey there....more information: I have clicked on the redeemed $20 bill credit...I guess I have to wait until I see it in the bill payment history? Thanks so much.

Re: Redeem Points

softech — Fri, 19 Jun 2026 18:55:30 GMT

@DK_cpa

Using a browser, use this link to access Rewards Portal :
https://myrewards.publicmobile.ca/

Click Catalog on the left side to open the Catalogue page.

Then change the Category pull down menu and choose Bill Credits. You will see "20 POINTS - $20 Bill Credit", click More Details, and then click Redeem and follow the steps

The $20 bill credit should deposit to your My Account as Available Funds within 48 hours, usually sooner

Re: Redeem Points

Kered31 — Sat, 20 Jun 2026 13:53:19 GMT

I have experienced once you redeem you will see something like "you have enough points" then you will be shown "balance".

I do not think there is much of a wait. You may need to go out and back in to refresh, not sure exactly how but you will be up to date.