topic volte in Get Support

volte

dominiqueboy71 — Fri, 19 Jun 2026 13:32:59 GMT

by replacing my Samsung s10 to a Samsung s24..so I have the volte option, will I be able to us ethe same PM sim card or do I need to get a new sim card, ? thanks

Re: volte

dominiqueboy71 — Fri, 19 Jun 2026 13:34:34 GMT

correction. Will I be able to use the same PM sim card

Re: volte

slusagm — Fri, 19 Jun 2026 13:35:57 GMT

yes, you can use the same PM sim card

Re: volte

hTideGnow — Fri, 19 Jun 2026 13:36:05 GMT

hi @dominiqueboy71

yes, you can keep the same sim card. Just move it from the old to the new phone and it will work.

Re: volte

Yummy — Fri, 19 Jun 2026 13:40:33 GMT

YES. Benefit of physical SIM card is you can take it from one phone and put into different phone and continue using PM services without interruption.

Did you check IMEI of from a new phone against PM database? But it HAS to be compatible being newer phone...