https://productioncommunity.publicmobile.ca/t5/Get-Support/CS-Agent/m-p/1447997#M987573 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/698805">@Matheuu</a>&nbsp;</P><P>make sure you<SPAN>&nbsp;</SPAN><STRONG>removed the Bell sim card</STRONG><SPAN>&nbsp;</SPAN>, or<SPAN>&nbsp;</SPAN><STRONG>disable Bell esim</STRONG><SPAN>&nbsp;</SPAN></P><P><STRONG>Enable PM sim</STRONG><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><STRONG>set it with Label Primary</STRONG>.&nbsp; Then,<SPAN>&nbsp;</SPAN><STRONG>Reset Network Settings</STRONG><SPAN>&nbsp;</SPAN>once more time&nbsp; after a device reboot&nbsp;</P><P><STRONG>If issue persists,</STRONG><SPAN>&nbsp;</SPAN>you will have to engage PM CS support and they will need to re-provision your account.&nbsp;&nbsp;<SPAN>Private message CS Agent at:&nbsp;</SPAN><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there</EM></P> Thu, 18 Jun 2026 21:14:51 GMT softech 2026-06-18T21:14:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/CS-Agent/m-p/1447996#M987572 <P>I need help.</P><P>Tickets are not working.</P><P>Can't receive calls or send texts.</P><P>Data ok, reception crap.&nbsp;</P><P>Ported my number from bell 20 hours ago!!</P><P>Wtf</P> Thu, 18 Jun 2026 21:13:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/CS-Agent/m-p/1447996#M987572 Matheuu 2026-06-18T21:13:18Z https://productioncommunity.publicmobile.ca/t5/Get-Support/CS-Agent/m-p/1447997#M987573 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/698805">@Matheuu</a>&nbsp;</P><P>make sure you<SPAN>&nbsp;</SPAN><STRONG>removed the Bell sim card</STRONG><SPAN>&nbsp;</SPAN>, or<SPAN>&nbsp;</SPAN><STRONG>disable Bell esim</STRONG><SPAN>&nbsp;</SPAN></P><P><STRONG>Enable PM sim</STRONG><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><STRONG>set it with Label Primary</STRONG>.&nbsp; Then,<SPAN>&nbsp;</SPAN><STRONG>Reset Network Settings</STRONG><SPAN>&nbsp;</SPAN>once more time&nbsp; after a device reboot&nbsp;</P><P><STRONG>If issue persists,</STRONG><SPAN>&nbsp;</SPAN>you will have to engage PM CS support and they will need to re-provision your account.&nbsp;&nbsp;<SPAN>Private message CS Agent at:&nbsp;</SPAN><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there</EM></P> Thu, 18 Jun 2026 21:14:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/CS-Agent/m-p/1447997#M987573 softech 2026-06-18T21:14:51Z