topic Re: Double Charged in Get Support

Double Charged

Canthistle — Wed, 17 Jun 2026 02:54:00 GMT

I was double charged for the same plan, the 22/month 4G one, I was charged 24.64+ by both Bell Media, and then By Public Mobile and I am unsure, why.

Re: Double Charged

hairbag1 — Wed, 17 Jun 2026 03:05:02 GMT

@Canthistle

did you change plans and get billed by each ? That's what it sounds like to me. If so, you won't get a refund from Public Mobile.

Re: Double Charged

softech — Wed, 17 Jun 2026 03:09:28 GMT

@Canthistle

Public Mobile is owned by Telus. And Public Mobile and Bell are not related. You might have 2 charges that happened to be the same amount, but they are different charges.

With the charge by Bell Media, you have to check with Bell directly to clarify

For the PM charge, if you have a $22 plan with PM, then it is all good

Re: Double Charged

Canthistle — Thu, 25 Jun 2026 02:28:11 GMT

No, it was a previous service I had gotten through bell, I didn't realize I had, that was just weird coincidence, That both charges occured, and had the exact same cost, on the same day.

Apologies, and thanks for the replies