https://productioncommunity.publicmobile.ca/t5/Get-Support/service-interruption/m-p/1447435#M987243 <P>i am unable to complete calls or send texts. the error message i receive states that i don’t have an active account when i, in fact, do.&nbsp;</P><P>i have submitted a “ticket” and haven’t heard back… how do i get actual support?</P> Tue, 16 Jun 2026 18:19:35 GMT reymarquis 2026-06-16T18:19:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/service-interruption/m-p/1447435#M987243 <P>i am unable to complete calls or send texts. the error message i receive states that i don’t have an active account when i, in fact, do.&nbsp;</P><P>i have submitted a “ticket” and haven’t heard back… how do i get actual support?</P> Tue, 16 Jun 2026 18:19:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/service-interruption/m-p/1447435#M987243 reymarquis 2026-06-16T18:19:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/service-interruption/m-p/1447436#M987244 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/697970">@reymarquis</a>&nbsp;</P><P>try doing a network reset. If that fails..</P><P>use this link to dm Customer Support..</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P> Tue, 16 Jun 2026 18:33:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/service-interruption/m-p/1447436#M987244 hairbag1 2026-06-16T18:33:08Z