topic Re: ESIM to Physical SIM in Get Support

ESIM to Physical SIM

JasmineSMT — Sun, 14 Jun 2026 21:26:35 GMT

I have E-SIM and now i want to order SIM card for the same number under same subscription.

is it as simple as ordering sim card and activating it ? or is it gonna be new subscription?

Re: ESIM to Physical SIM

Chalupa_Batman — Sun, 14 Jun 2026 21:33:27 GMT

@JasmineSMT wrote:
I have E-SIM and now i want to order SIM card for the same number under same subscription.
is it as simple as ordering sim card and activating it ? or is it gonna be new subscription?

Hey @JasmineSMT

SUPER easy to do. Just don't buy it directly from PM as it takes 3 weeks or more.

To get a new SIM card the fastest routes are these.

https://www.publicmobile.ca/en/bc/pick-up-SIM - Find a local store in your area.

Amazon - Here you can get it cheaper and maybe a few days wait $4.99

Or find a Mobile Klinik near you. https://mobileklinik.ca/stores/

Then go here to change it.

https://myaccount.publicmobile.ca/en/account/profile/change-sim-number

Re: ESIM to Physical SIM

Meow — Sun, 14 Jun 2026 21:34:52 GMT

Just order new Physical SIM. NO need for new account. After receiving SIM follow instructions to transfer number.

If you have retail outlet selling physical SIMs in you area go buy there as receiving SIM from PM might take longer than expected (and sometime you do not get it at all - lost in the mail).

Re: ESIM to Physical SIM

JasmineSMT — Sun, 14 Jun 2026 21:37:46 GMT

Hey @Chalupa_Batman
That is very helpful. Thank you.