topic Plan details in Get Support

Plan details

Malhi1 — Fri, 12 Jun 2026 22:00:20 GMT

I am not sure what my current plan is. When trying to link sim system says invalid sim. What can I do.

softech — Fri, 12 Jun 2026 23:04:53 GMT

@Malhi1 is that is a new PM sim that was never used?

SIM cars cannot be reused and you might need a new one. Get the PM sim in person from Telus /Koodo /Mobile Klink or online at Amazon

Malhi1 — Sun, 14 Jun 2026 18:25:26 GMT

The sim is currently being used. I got it at a kiosk desk at a mall. How do I cancel the plan. ?

CSA_PM — Sun, 14 Jun 2026 20:48:59 GMT

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage