topic Re: invoices / billing in Get Support

invoices / billing

superurbi — Thu, 11 Jun 2026 15:05:04 GMT

I'm a customer of your cell service. How can I contact support?
I'm phoning from Spain but the call autoends
our user is: xxxxxxxxxxxxxx
I need the last invoice

Edit by Dunkman: removed personal information

Re: invoices / billing

will13am — Thu, 11 Jun 2026 13:56:48 GMT

@superurbi , you can't call from Spain as Public Mobile does not offer roaming service for Spain. If you need to check your payment history, you should be able to login to your self serve account from Spain. For 2Fa, have the code sent to email.

Re: invoices / billing

slusagm — Thu, 11 Jun 2026 14:11:56 GMT

@superurbi

you can use VoIP app to call. You can download the app Fongo or Talkatone , setup an account and get a VoIP phone number, then you can use the app to call back Canada for free with local Wifi or local data (you can also give that VoIP phone number to your friends and they can call you )

Re: invoices / billing

superurbi — Fri, 12 Jun 2026 08:37:06 GMT

finally I got the invoice from the link:
https://myaccount.publicmobile.ca/en/account/overview

Thanks for the response!