topic Re: overcharged in Get Support

overcharged

DINU1 — Wed, 10 Jun 2026 00:36:41 GMT

the payment for the period jun 9 to july 9 came out from my visa .

my account is already transfered as per your advice

please refund the payment

Re: overcharged

hTideGnow — Wed, 10 Jun 2026 00:37:46 GMT

hi @DINU1

when did you port out ? was it at least couple days before Jun 9?

check with PM support agent directly. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: overcharged

hairbag1 — Wed, 10 Jun 2026 00:41:09 GMT

@DINU1 wrote:
the payment for the period jun 9 to july 9 came out from my visa .
my account is already transfered as per your advice
please refund the payment

What date did you successfully transfer to new account ? If you transferred before the 9th..use this link to dm Customer Support to request refund..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437