topic Re: Card charged twice in Get Support

Card charged twice

Chrispy344 — Tue, 09 Jun 2026 15:45:19 GMT

I recently just subscribe to a new plan and I checked my bank account and it was charged twice. How do I get a refund for the second payment?

Re: Card charged twice

hairbag1 — Tue, 09 Jun 2026 15:51:33 GMT

@Chrispy344

Log in to your Public Mobile account and see if the extra $$ are sitting in your Available Funds.. to be used for next plan renewal.

Re: Card charged twice

leafs817 — Tue, 09 Jun 2026 16:01:13 GMT

ou must have changed your plan before the first billing cycle ended, right?

Re: Card charged twice

Chrispy344 — Tue, 09 Jun 2026 18:41:46 GMT

I just checked the extra payment is in my ‘ available funds’ . But I just renewed my plan today . So I’m guessing I will have to keep it there for my next pay cycle next month ?