topic Re: Can’t add promo code PMDATA10 in Get Support

Can’t add promo code PMDATA10

Gehane — Tue, 09 Jun 2026 12:18:01 GMT

Please can’t add promo code PMDATA10 to my account giving me error please try again . Not working at all too many times can you correct from your side . Thanks

Re: Can’t add promo code PMDATA10

softech — Tue, 09 Jun 2026 12:19:29 GMT

@Gehane

do you have a plan $24+ ?

did you try using browser with Incognito mode

I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Can’t add promo code PMDATA10

Gehane — Tue, 09 Jun 2026 12:20:46 GMT

Yes several times same problem

Re: Can’t add promo code PMDATA10

Gehane — Tue, 09 Jun 2026 12:22:51 GMT

Yes have plan $ 24+

Re: Can’t add promo code PMDATA10

CSA_PM — Tue, 09 Jun 2026 12:24:43 GMT

Hello @ Gehane,

I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Can’t add promo code PMDATA10

leafs817 — Tue, 09 Jun 2026 15:52:17 GMT

When you first tried to add the offer, the system didn’t show whether it was successful. When you tried again, it showed an error, but after a short while, the 10GB was added to your account. It’s been over three hours since you posted in the community and I replied to you, so you should have received the 10GB by now, right?