https://productioncommunity.publicmobile.ca/t5/Get-Support/A-simple-question/m-p/1445593#M986181 <P>How can I keep my PM account logged in on the web version? Thanks!</P> Mon, 08 Jun 2026 23:12:50 GMT leafs817 2026-06-08T23:12:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/A-simple-question/m-p/1445593#M986181 <P>How can I keep my PM account logged in on the web version? Thanks!</P> Mon, 08 Jun 2026 23:12:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/A-simple-question/m-p/1445593#M986181 leafs817 2026-06-08T23:12:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/A-simple-question/m-p/1445594#M986182 <P>You can't.&nbsp; It will time out after approximately 15 minutes of idle time.</P> Mon, 08 Jun 2026 23:16:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/A-simple-question/m-p/1445594#M986182 Sansan 2026-06-08T23:16:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/A-simple-question/m-p/1445598#M986185 <P>Your Public Mobile account automatically logs you out because of a strict security configuration designed to protect your personal data and cellular plan.</P><P>Because your account stores sensitive financial data, handles plan adjustments, and manages SIM swapping capabilities, Public Mobile sets a rapid session expiration window. If the system detects even a brief period of inactivity, it automatically kills the session to block unauthorized access.</P><P>The server uses an aggressive token validation system. If you do not actively click on a menu option, modify a plan feature, or trigger a payment page update within that short window, the system terminates the secure active session for user data privacy.</P> Mon, 08 Jun 2026 23:27:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/A-simple-question/m-p/1445598#M986185 Socrates8567 2026-06-08T23:27:20Z