topic Re: re: transfer eSIM in Get Support

re: transfer eSIM

Ann3121 — Sun, 07 Jun 2026 20:36:28 GMT

Hello, I do not remember my 4-digit PIN. Please let me know if you need any additional information. Thank you

***Message edited by CS_Agent to comply with the Community terms of service.

Re: re: transfer eSIM

CSA_PM — Sun, 07 Jun 2026 20:41:28 GMT

@ Ann3121
An agent is already reviewing your ticket. Please check your Community account inbox and respond as soon as possible.

Re: re: transfer eSIM

Socrates8567 — Sun, 07 Jun 2026 20:43:10 GMT

@Ann3121 wrote:
Hello, I do not remember my 4-digit PIN. Please let me know if you need any additional information. Thank you

***Message edited by CS_Agent to comply with the Community terms of service.

Depending on what you are trying to access, Public Mobile uses two different 4-digit PINs.

If you log into your account, copy this in the URL once you're in. Enter your new 4-digit code and save.

myaccount.publicmobile.ca/en/account/reset/pin