topic Re: voicemail in Get Support

voicemail

samexico — Sat, 06 Jun 2026 13:09:34 GMT

Hello,

My voicemail does not play my recorded messages, I can listen to the active recorded message but when I call the phone and the voicemail goes on, its the automatic voice mail message in english. My preferred language is french for my voice mail and my recorded are in french as well. It is my business phone and no one can know who they are calling because of that.

Thank you for your help

Re: voicemail

softech — Sat, 06 Jun 2026 13:48:11 GMT

@samexico

after you recorded the personal greeting, you have to turn it on.

dial in the VM, click 3 (Greeting) > 1 (Personal Greetings) > 1 (Activate a greeting)

Re: voicemail

samexico — Sat, 06 Jun 2026 15:37:25 GMT

this is what I have been doing for the 10th times. it says that my active message is the one I recorded but yet when I call and the voicemail starts. its an automatic message in english

Re: voicemail

CSA_PM — Sat, 06 Jun 2026 16:16:49 GMT

@ samexico

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage