topic Re: Trying to get a refund in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Trying-to-get-a-refund/m-p/1444868#M985764 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/695133">@Thomas1980</a>&nbsp;</P><P>have a look at your account &gt; Available Funds to see if the extra payment is sitting there. It'll be used for next regular plan renewal rather than getting a refund which could take several weeks.</P> Fri, 05 Jun 2026 19:11:32 GMT hairbag1 2026-06-05T19:11:32Z Trying to get a refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Trying-to-get-a-refund/m-p/1444865#M985761 <P>I’m trying to get a refund because a double payment came out on my monthly update</P> Fri, 05 Jun 2026 19:09:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Trying-to-get-a-refund/m-p/1444865#M985761 Thomas1980 2026-06-05T19:09:15Z Re: Trying to get a refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Trying-to-get-a-refund/m-p/1444868#M985764 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/695133">@Thomas1980</a>&nbsp;</P><P>have a look at your account &gt; Available Funds to see if the extra payment is sitting there. It'll be used for next regular plan renewal rather than getting a refund which could take several weeks.</P> Fri, 05 Jun 2026 19:11:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Trying-to-get-a-refund/m-p/1444868#M985764 hairbag1 2026-06-05T19:11:32Z Re: Trying to get a refund https://productioncommunity.publicmobile.ca/t5/Get-Support/Trying-to-get-a-refund/m-p/1444888#M985776 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/695133">@Thomas1980</a>&nbsp;</P><P>Did you switched plans before your renewal date?</P><P>&nbsp;</P> Fri, 05 Jun 2026 20:38:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Trying-to-get-a-refund/m-p/1444888#M985776 BKNS27 2026-06-05T20:38:44Z