topic Re: Points in Get Support

Points

Emrys2025 — Thu, 04 Jun 2026 00:29:34 GMT

Hello,

Just for curiosity sake I checked my points to see how many I had and what I could do with them. I don't really care about the points but I have had an account for almost 2 years and for the first year I was getting 1.8 point per month and now I get almost half that but am not sure why. Also, is there anything that you can do with the points other than get more data?

Thanks

Re: Points

umnikke8 — Thu, 04 Jun 2026 00:33:50 GMT

Have a look in the help article, they did make a change to the program. One of the best rewards is a bill credit. Load and scroll through the entire list of rewards available on the website.

https://publicmobile.ca/en/get-help/articles/public-points

Re: Points

Chalupa_Batman — Thu, 04 Jun 2026 00:38:10 GMT

Hey @Emrys2025

Honestly, I prefer to use my points to get $20 credits to my account to cover the cost of my plan. Works great for me.

Re: Points

BKNS27 — Thu, 04 Jun 2026 00:50:24 GMT

@Emrys2025

One of my friend was like you and he haven’t redeem any of his points he collected over 4 years. I asked him to check his account to see how many points he currently have…apparently enough points to pay for 2 months bill.

Re: Points

hTideGnow — Thu, 04 Jun 2026 01:07:52 GMT

hi @Emrys2025

if any month you run out of data and you need to buy addon, it is actually better to redeem points for data. It is cheaper than buying. Like 5 Points (=$5 value) to buy 5GB data, but it is $20 if you pay

Re: Points

hairbag1 — Thu, 04 Jun 2026 03:04:43 GMT

@hTideGnow wrote:
hi @Emrys2025
if any month you run out of data and you need to buy addon, it is actually better to redeem points for data. It is cheaper than buying. Like 5 Points (=$5 value) to buy 5GB data, but it is $20 if you pay

Purchasing a data add-on must be done strategically as it expires 30 days after purchase. When your regular plan renewal occurs and you get a fresh batch of plan data, the data you'll be using after plan renewal is plan data ..not add-on data. In other words, you might end up never using all the add-on data.

If you end up running outta plan data on a regular basis...might be better to just upgrade plans to something with more data.