topic OVER PAYMENT in Get Support

OVER PAYMENT

cigarsmoker — Thu, 04 Jun 2026 00:24:44 GMT

YOU ARE SCREWING ME FOR TWO PAYMENTS,ONE FROM MY VISA CARD AND TWO FROM MY FUNDS IN MY ACCOUNT.

Re: OVER PAYMENT

Chalupa_Batman — Thu, 04 Jun 2026 00:28:10 GMT

@cigarsmoker wrote:
YOU ARE SCREWING ME FOR TWO PAYMENTS,ONE FROM MY VISA CARD AND TWO FROM MY FUNDS IN MY ACCOUNT.

These forums are run by customers. Nobody here from Public Mobile.

Re: OVER PAYMENT

BKNS27 — Thu, 04 Jun 2026 00:53:35 GMT

@cigarsmoker

Did you check your account? If your Visa was charged and the same amount is under Top-up. This is for your monthly amount for AutoPay.

Even if you are double charged. The second charge will remain as credit to pay for next month’s bill.

Re: OVER PAYMENT

cigarsmoker — Thu, 04 Jun 2026 17:21:31 GMT

sorry

Re: OVER PAYMENT

hTideGnow — Thu, 04 Jun 2026 17:25:59 GMT

hi @cigarsmoker

was the issue resolved? as to credit card and available funds, PM always took money from card, and move it to avialable funds first. Then use the money in available funds to renew. So, it looks like two transactions, but just one sigle payment you made

Post us screenshot of your transactions and we can help

Re: OVER PAYMENT

cigarsmoker — Thu, 04 Jun 2026 19:29:06 GMT

again sorry