code

haileycollins — Wed, 03 Jun 2026 20:51:10 GMT

i recently changed my plan to $24 one. i tried to redem the code for extra data. is not working

Re: code

slusagm — Wed, 03 Jun 2026 20:52:40 GMT

Try again using browser with incognito mode

Or ask PM to help if you got the same error

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble with open ticket using Chatbot, then message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic code in Get Support

code

Re: code