No data service

Sam5354 — Wed, 03 Jun 2026 17:14:28 GMT

For the last few days my phone is showing no service for data. I can still make phone calls but can't use my data at all. Tried restarting the phone and but didn't work.

Re: No data service

hTideGnow — Wed, 03 Jun 2026 17:15:53 GMT

hi @Sam5354

did you try Reset network settings?

and check if any data limit setup on the phone, try to disable it first

if same, submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Ticket", Then click the following in order: "Account Management" , "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic No data service in Get Support

No data service

Re: No data service