topic Re: I need a puk2 code in Get Support

I need a puk2 code

badboy12 — Wed, 03 Jun 2026 10:30:37 GMT

I am using a cellular modem Sierra Wireless em7455 for my internet connection, and it is currently in a pin2 lock state. I have reached the limit of my pin2 attempts and need the puk2 code to unlock the SIM and reset the security

Re: I need a puk2 code

softech — Wed, 03 Jun 2026 10:52:34 GMT

@badboy12

For PIN unlock code, message CS support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there.

Re: I need a puk2 code

badboy12 — Wed, 03 Jun 2026 11:41:26 GMT

i have messaged them this morning at about 5am but i still haven't heard from them, how long does it take to get a reply?

Re: I need a puk2 code

CSA_PM — Wed, 03 Jun 2026 13:15:19 GMT

Thank you for the escalation! The customer is in contact with an agent.