sujet Re: temporary suspension dans Get Support

temporary suspension

vdffmt — Tue, 02 Jun 2026 23:16:41 GMT

If I let the account go into suspension for 2 months and reactivate it later, will I permanently lose my “50% off for 24 months” promotion?

Re: temporary suspension

hTideGnow — Tue, 02 Jun 2026 23:29:08 GMT

hi @vdffmt

it should not. But you might have wasted two month from the 24 months

Re: temporary suspension

Sansan — Tue, 02 Jun 2026 23:33:18 GMT

Accounts can be suspended for up to 90 days. If you have a promotion and the account is suspended, the offer will be lost. Once payment is made, the offer should be reapplied.

But, to find out whether or not if you remsue your services within the 90 days can you get the promo back, it's best if you create a ticket and get confirmation from a Public Mobile agent.