Mobile data not working

Caroline1410 — Tue, 02 Jun 2026 20:19:16 GMT

Where is the post Megathread: Public Mobile Data Issues (Community Subscription Update)???? Was it deleted?

I'm still having issues with by mobile data!

Re: Mobile data not working

softech — Tue, 02 Jun 2026 20:25:03 GMT

the issue was resolved the the megathread was archived to avoid confusion

if you still have data issue, please perform a Reset network settings after a device reboot.

If issues persists, please submit a ticket with PM support:

1. If you have access to My Account, open ticket via Chatbot:
https://selfserve.publicmobile.ca/en/account/create-ticket/TEST_CREATE_TICKET_FORM_UNIQUE_ID_01
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there