Why doesn’t the promo code PMDATA10 work

Erie — Tue, 02 Jun 2026 02:07:15 GMT

Hi there,

why doesn’t the promo code PMDATA10 work in my account? I have the $25/ month plan. I’ve tried both my the website and the APP. Please help me. Thank you,

Erica

Re: Why doesn’t the promo code PMDATA10 work

hTideGnow — Tue, 02 Jun 2026 02:08:39 GMT

hi @Erie

it should work on regular $25 plan without issue

it could be just a browser cache problem. Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)

if same, then submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Ticket", Then click the following in order: "Account Management" , "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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Why doesn’t the promo code PMDATA10 work

Re: Why doesn’t the promo code PMDATA10 work