topic Account in Get Support

Account

lclinton6 — Mon, 01 Jun 2026 16:51:15 GMT

I started a private message. My son passed away and I wanted his bill to be temporarily charged to my account so I can keep his phone on for a bit and he also paid his sons phone so I wanted that charged to my credit card. They have be messed everything up now when I log in to my account the code is sent to my sons phone and opens only my grandsons account. No help at all and number to call

Re: Account

hairbag1 — Mon, 01 Jun 2026 16:55:13 GMT

@lclinton6

no number to call. You'll have to continue working with customer suuport. Use the link and ask to have the issue escalated to a senior rep...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account

CSA_PM — Mon, 01 Jun 2026 18:03:58 GMT

@ lclinton6

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage