Sim switch

trutech — Mon, 01 Jun 2026 14:54:58 GMT

I am setting up a PM account, but i selected physical not esim. I dont have my physical sim yet but would like to activate an esim. Can i switch my plan to esim before i have activated physical sim?

Re: Sim switch

hTideGnow — Mon, 01 Jun 2026 14:57:37 GMT

hi @trutech

you can quickly buy a Public Mobile physical sim from a local Telus or Koodo or Mobile Klnik or Amazon , then you can complete the activation

but if you want to switch to eSIM, you will have to ask PM agent to check

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: Sim switch in Get Support

Sim switch

Re: Sim switch