topic Re: Plan change with new promo code? in Get Support

Re: Plan change with new promo code?

6132666689 — Sun, 31 May 2026 22:10:21 GMT

How did you apply to promo code. I’ve chatted with customer serve who was unable to help.

Re: Plan change with new promo code?

slusagm — Sun, 31 May 2026 22:12:55 GMT

@6132666689

you go to Subscription & Addon page on the browser and put the code there in the Promo code box

Re: Plan change with new promo code?

6132666689 — Sun, 31 May 2026 22:18:13 GMT

Thank you for the quick reply. Forgive my ignorance but I see where I can purchase add ons. But I don’t see a place for promos. Would I go to purchase and put the code at checkout by chance?

Re: Plan change with new promo code?

slusagm — Sun, 31 May 2026 22:52:08 GMT

Using the browser to login My Account, on the page:
https://myaccount.publicmobile.ca/en/account/my-plan-add-on

Re: Plan change with new promo code?

will13am — Sun, 31 May 2026 23:17:14 GMT

@6132666689 wrote:
Thank you for the quick reply. Forgive my ignorance but I see where I can purchase add ons. But I don’t see a place for promos. Would I go to purchase and put the code at checkout by chance?

If you are using the mobile app, you can find the option to enter promo code in the bottom of the payments tab.

Re: Plan change with new promo code?

slusagm — Sun, 31 May 2026 23:20:40 GMT

@6132666689

are you using the browser to login My Account?

Re: Plan change with new promo code?

6132666689 — Mon, 01 Jun 2026 16:34:37 GMT

I was not using browser, the add on button was thee easy to see, not on the app, thank you for the help.

Re: Plan change with new promo code?

6132666689 — Mon, 01 Jun 2026 16:35:09 GMT

thank you....