topic Re: No internet in Get Support

No internet

Highflyer104 — Sun, 31 May 2026 13:59:54 GMT

Power outage. No internet, but 2 bars on iPhone. Phone calling works, but no internet data. Thanks!

slusagm — Sun, 31 May 2026 14:06:53 GMT

check if Telus also reports any outage in your area
https://www.telus.com/en/bc/outages

also Reboot phone and Reset network settings to test

Highflyer104 — Sun, 31 May 2026 14:20:01 GMT

No outages in my area. I am currently on wifi because of generator. No data when I turn off wifi

Highflyer104 — Sun, 31 May 2026 14:21:27 GMT

Ps: performed all the checks!

slusagm — Sun, 31 May 2026 14:24:21 GMT

so, still power outage now? then it is not surprised, the cell tower close to you loss power too

you have to wait till power is back

CSA_PM — Sun, 31 May 2026 17:58:50 GMT

@ Highflyer104

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage