topic Re: Not able to apply promo code PMDATA10 in Get Support

Not able to apply promo code PMDATA10

Prabh2211 — Sat, 30 May 2026 15:23:10 GMT

Not able to apply promo code PMDATA10 when activating a new connection for Us Canada Mexico 60gb $35 plan.

Re: Not able to apply promo code PMDATA10

Dunkman — Sat, 30 May 2026 15:29:12 GMT

You may need to activate the new account first. Once your new account is set up, then via your self service account, you should be able to add the promo code as an existing customer.

Re: Not able to apply promo code PMDATA10

Dunkman — Sat, 30 May 2026 15:59:44 GMT

@Prabh2211

I found the terms of this promo code:

15. Offer subject to change without notice and available only to existing Public Mobile customers on an eligible plan from $24/mo or above. Available from May 29, 2026 at 1:00 p.m. EST to June 26, 2026, at 11:59 p.m. EST. 10GB of bonus data is applied monthly for twenty-four months following successful offer redemption, provided the eligibility requirements are met. This promotion may only be redeemed by the addressee, and cannot be combined with other offers or promotion codes. This promotion is linked to the plan that the customer is currently on, and changing plans will result in the bonus data being removed from the account. Use of promo code required. Apply promo code manually. Taxes and SIM card are extra. Plans and regular pricing subject to change without notice and may not be available in all regions. See PublicMobile.ca for the latest plans.

Re: Not able to apply promo code PMDATA10

hTideGnow — Sat, 30 May 2026 16:19:21 GMT

@Dunkman I have a $75 / 90 days plan in my family and cannot use the code either. It errors out. My others plans are ok, just not the 90 days

Can you check and confirm? There was another member with the same problem on the 90 days plan:

https://productioncommunity.publicmobile.ca/t5/The-Lounge/PMDATA10/m-p/1443097/highlight/true#M35923

Re: Not able to apply promo code PMDATA10

Dunkman — Sat, 30 May 2026 16:20:05 GMT

@hTideGnow

I will ask, but likely won't get a response until Monday.

I have a feeling that 90 day plans do not qualify for this promo code.

For family members, I have recently switch from that plan to $26 for 20 GB 30 day plan. This plan does indeed qualify. I liked the flexibility of the 30 day versus 90 days.

Re: Not able to apply promo code PMDATA10

hTideGnow — Sat, 30 May 2026 16:35:26 GMT

thanks @Dunkman for checking

honest, if the requirement is $24/month and above, it is unfair for the $75/90 plan subscribers for not getting that.

thx again

Re: Not able to apply promo code PMDATA10

BrookT — Sat, 30 May 2026 18:09:57 GMT

I would think the exclusion of 90 day plans would be required to be noted in the T&C. lack of details there would suggest you should be eligible...unless perhaps the monthly price of your 90 day plan comes to less than $24/month (which also isnt the case for you @ $75/3mos.) I hope you get the promo applied!

Re: Not able to apply promo code PMDATA10

Tarafmacd — Sat, 30 May 2026 20:17:22 GMT

My partner has a 90 day plan and he was offered this promo at the same time I was, I'm on a 30 day plan

Re: Not able to apply promo code PMDATA10

BKNS27 — Sat, 30 May 2026 21:19:25 GMT

I applied the promo code yesterday. How long does it take for the 10gb of data to be added into my account?

Not showing after 24 hours. Maybe 72 hours or on my renewal date?

Re: Not able to apply promo code PMDATA10

Dunkman — Sun, 31 May 2026 15:41:55 GMT

@BKNS27 wrote:
I applied the promo code yesterday. How long does it take for the 10gb of data to be added into my account?
Not showing after 24 hours. Maybe 72 hours or on my renewal date?

@BKNS27

It should be immediate. I need to login into my account and then my data bucket increased by 10 GB.

Re: Not able to apply promo code PMDATA10

BKNS27 — Sun, 31 May 2026 15:57:41 GMT

@Dunkman

Nope it wasn’t added immediately. It is showing 19gb on my 10gb plan plus my 9gb from the More is Merrier promo. It should show 29gb.

I will wait for another day after 72 hours.

Re: Not able to apply promo code PMDATA10

hTideGnow — Mon, 01 Jun 2026 15:42:21 GMT

hi @Tarafmacd

for those on $75/90 GB, there is now a $25/20GB plan, pretty much same , but 30 days vs 90 days, you can schedule a plan change

However, the code PMDATA10 still won't apply even the a $25/20GB is scheduled.

Re: Not able to apply promo code PMDATA10

Dunkman — Tue, 02 Jun 2026 01:20:02 GMT

@hTideGnow @Tarafmacd

PM staff is working on the backend. The 90 day plans should be part of this promo code. It may take a few days to implement. I will update you once we get confirmation from the technical team.

Re: Not able to apply promo code PMDATA10

hTideGnow — Tue, 02 Jun 2026 02:09:11 GMT

thanks @Dunkman for the good news!

Re: Not able to apply promo code PMDATA10

Dunkman — Sat, 06 Jun 2026 15:36:48 GMT

@hTideGnow @Tarafmacd

No official word from PM staff, but one of the oracles was able to add this promo code to their 90 day plans. You might want to give it a try again.

Re: Not able to apply promo code PMDATA10

hTideGnow — Sat, 06 Jun 2026 15:43:32 GMT

thanks @Dunkman

I tried on a 90 days account the other days, maybe 2 days ago, and it works.

Thanks for the update