topic Re: Password mismatch errors in Get Support

Password mismatch errors

mikelahn1234 — Sat, 30 May 2026 12:31:44 GMT

On two of my accounts cant reset passwords - keeps saying user and password don’t match after many resets

Was abled to get into one account though

softech — Sat, 30 May 2026 12:58:22 GMT

@mikelahn1234 all those accounts are using different email addresses to login?

But PM CS agent can help. please open ticket with PM support

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

mikelahn1234 — Sat, 30 May 2026 12:52:02 GMT

yes