topic Re: Change Subscription in Get Support

Change Subscription

Jayy1 — Sat, 30 May 2026 00:41:04 GMT

I’ve been trying to change my subscription plan, and I noticed it only gives me options that are more expensive than my current plan. Any idea how I can see the options for lower prices?

Re: Change Subscription

Chalupa_Batman — Sat, 30 May 2026 00:42:21 GMT

@Jayy1 wrote:
I’ve been trying to change my subscription plan, and I noticed it only gives me options that are more expensive than my current plan. Any idea how I can see the options for lower prices?

Sadly, Public Mobile doesn't allow folks to downgrade very often. Best you can do is either to keep an eye on what offers you get on the app by going to Manage Subscription, Change Subscription and see what lower offers are there and keep going to the lowest one that works for you every 30 days until you find one that you're good with. OR, you port out and port back in. It's a pain but, it's allowed.

Re: Change Subscription

hTideGnow — Sat, 30 May 2026 00:42:46 GMT

hi @Jayy1

for existing subscribers, you can only choose plans available on your My Account. Downgrade is possible but you wouldn't have too much choices most the time

and what plan you have now? if your plan is $29 or less, it is even harder

all you can do is to keep checking monthly for new plan offers

Re: Change Subscription

Jayy1 — Sat, 30 May 2026 04:50:37 GMT

My plan is $35 I wanted to change it to $20 but I understand the policy now. I notice this company is very strict with these policies