topic Re: Promo Code in Get Support

Promo Code

MrFredricks — Sun, 14 Jun 2026 14:37:18 GMT

I received a notification in my account with the following promo:

"More data is calling Get 10GB of FREE monthly bonus data for 2 years, when you are on a plan of $24/mo+.ˣ Use Code: PMDATA10. Offer ends, June 26, 2026. Conditions and exclusions apply."

I'm on a plan that is more than $24 per month. I tried entering the code, but it does not apply to my subscription. I can't find any information on conditions and exclusions that may be causing this.

Re: Promo Code

MrFredricks — Fri, 29 May 2026 23:27:00 GMT

Problem solved! I already had a promo on my subscription, so I can't apply another one.

Re: Promo Code

Chalupa_Batman — Fri, 29 May 2026 23:30:47 GMT

@MrFredricks wrote:
I received a notification in my account with the following promo:
"More data is calling Get 10GB of FREE monthly bonus data for 2 years, when you are on a plan of $24/mo+.ˣ Use Code: PMDATA10. Offer ends, June 26, 2026. Conditions and exclusions apply."
I'm on a plan that is more than $24 per month. I tried entering the code, but it does not apply to my subscription. I can't find any information on conditions and exclusions that may be causing this.

Hello @MrFredricks

If the code isn't working for you and you were targeted with the offer, contact customer service to have it applied.

If you are able to log in, please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket. Enter CONTACT US into the chat and follow the prompts.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

Re: Promo Code

softech — Fri, 29 May 2026 23:34:19 GMT

Re: Promo Code

Kay12345 — Sat, 30 May 2026 04:31:29 GMT

I found somewhere to enter the code without having to change from $25/month for 10GB (special/promo from a previous month) and I even have an offer in my account for $25/month for 20GB, it's almost the same price but I would have to worry about if I want to downgrade my subscription in the future?

"More data is calling Get 10GB of FREE monthly bonus data for 2 years, when you are on a plan of $24/mo+.ˣ Use Code: PMDATA10. Offer ends, June 26, 2026. Conditions and exclusions apply. Redeem Now".

I clicked the "Redeem Now", and the page looked the same? After thinking about it, I scrolled to near the bottom of the page to find a place to enter the promo code. It took some trying, the first time invalid. And I was able to screencapture most of it the second time trying and it accepted it. There is now a countdown for the 24 months of 10GB "1/24".

Promotion

10GB for 24 Months

0.00/10GB

Promo Cycle: 1/24".

I can't tell if I should have waited until June 1st since it says by "month" or if it will still follow the "cycle" of my subscription renewal. My plan renewed about 4-5 days ago. Public Mobile is better mentioning about the "Eastern Time" on their 611 phone call help than on their website for subscription renewal.

Re: Promo Code

Vic20 — Sun, 31 May 2026 16:07:42 GMT

Can you please apply this to my account as it’s not working when I try. Promo # PMDATA10 My account qualifies and I require more darts asap. Please help.

Re: Promo Code

Dunkman — Sun, 31 May 2026 16:34:11 GMT

@Vic20 wrote:
Can you please apply this to my account as it’s not working when I try. Promo # PMDATA10 My account qualifies and I require more darts asap. Please help.

@Vic20

Is your base plan over $24/month? 30 day versus 90 day plan? Not all plans qualify for this promo code.

Public mobile is self service. You will need to add the code yourself?

Some customers need to logout of account. Then log back in and then will see the extra 10 GB data add on.

Re: Promo Code

marcnoel — Mon, 01 Jun 2026 20:22:57 GMT

Logging out, then back in, after TRYING to apply the code, worked! Thanks very much!