Need sim card activated

Burny — Fri, 29 May 2026 18:45:26 GMT

Trying to get my sim card activated but no response.

Re: Need sim card activated

hTideGnow — Fri, 29 May 2026 18:48:23 GMT

what have you done to change the sim card number?

did you try update the sim card number on your My Account's Profile page? if you did, please reboot your phone once with your new sim card in the phone

if you cannot login to update the sim card number yourself, or if you have done everything but still does not work, you can ask PM to help. Please submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Need sim card activated

BKNS27 — Fri, 29 May 2026 19:22:59 GMT

@Burny

Did you activate the SIM on the PM app?

If you did, reboot your phone by powering off then back on.

topic Need sim card activated in Get Support

Need sim card activated

Re: Need sim card activated

Re: Need sim card activated