topic Bluetooth in Get Support

Bluetooth

Joysowah — Fri, 29 May 2026 18:06:59 GMT

Once switching to public mobile my son's blue tooth doesn't work with the sound. It causes a lag in the video.

It works fine before switching networks

Dunkman — Fri, 29 May 2026 18:33:11 GMT

Try a reboot of the phone.

Network reset of phone

Disconnect son's bluetooth device and try to reconnect.

Yummy — Fri, 29 May 2026 18:51:25 GMT

Nothing to do with PM. It is phone issue.

Try to play/listen something FROM the phone through bluetooth to eliminate issue - is it a phone or PM network.

BKNS27 — Fri, 29 May 2026 19:33:08 GMT

The lag is common on wireless earbuds running on Bluetooth 4.0 or earlier.

If the phone and buds are running Bluetooth 6.0 there is less lag.

Wired buds have no lag.